THE IMPACT OF EFFECTIVE COMMUNICATION ON TEACHERS JOB PERFORMANCE

THE IMPACT OF EFFECTIVE COMMUNICATION ON TEACHERS JOB PERFORMANCE

ABSTRACT

This study is basically on the impact of effective communication on teachers job performance in Ikere Local Government Area of Ekiti State.

The study will help to promote good working relationship within the school since communication is a tool for achieving both interpersonal and intrapersonal relationship in an organization.

The finding of this study will educate the school authorities on the need to ensure good communication system as a veritable tool for school management.

The research will also serve as a guide for proper school coordination and will enlightened the school management on how to ensure efficiency within the school.

The study is summarized in five null hypotheses. A large body of literature was reviewed with a view of showing its relevances to the study. The samples of the study were drawn using simple random sampling technique and a questionnaire was designed to collect data relating to the research topic. The collected data were analyzed using Person’s Product Moment Correction.

In conclusion, the research also suggested appropriate recommendation, which could help principals, school-heads and teachers to give room for effective communication so as to increase the teacher’s job performances.

 

 

TABLE OF CONTENTS

Title page

Certification

Dedication

Acknowledgements

Table of contents

Abstract

CHAPTER ONE: Introduction

Background to the study

Statement of the problem

Research hypothesis

Purpose of the study

Significance of the study

Scope of the study

Limitations of the study

Definition of terms

CHAPTER TWO: Literature Review

Studies on Communication

Studies on Effective Communication

Studies on Teachers’ Job Performance

Summary of Literature

CHAPTER THREE: Research Methodology.

Research Design

Population

Sample and Sampling Technique.

Research Instrument.

Validity of Instrument

Reliability of the Instrument

Method of Data Collection

Method of Data Analysis

CHAPTER FOUR:

Results and Discussion

Discussion of Finding

CHAPTER FIVE: Summary, Conclusion Recommendations

Summary

Conclusion

Recommendation

Suggestions on Further Studies

REFERENCES                                                                               

QUESTIONNAIRES  

 

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CHAPTER ONE

INTRODUCTION

Background to the Study

Communication has crucial impacts or among workgroups in any organization. Communication can be a channel to flow information, resources, and even policies. Communication is a channel to flow information, resources, and even policies. Organizational communication can be broadly defined as communication with one another in the context of an organization (Eisenberg & Goodall, 1997; Shockley-Zalabak, 2006).This type of communication, in turn, includes activities of sending and receiving messages through various layers of authority, using various message systems, and discussing various topics of interest to the group we belong to or the company we work for. Organizational communication research has mainly been conducted both in the business management field and in the communication field; however, researchers in the public administration field have provided little knowledge about organizational communication.

Several studies emphasize that effective communication can enhance organizational outcomes (Garnett, Marlowe, & Pandey, 2008; Pandey & Garnett, 2006) communication can influence the perceptions and opinions about persons, communities, organizations, governments, and even society. One of the outcomes of administrative communication is related to the flow of information, regulations, policies, and procedures. Communication is essential to any kind of organization and information plays a crucial role in effective communication. Theory on organizational communication has evolved from the concept as a tool of management designed to facilitate task completion and as such was to operate as one of many organizational variables (Shockley-Zalabak, 2006). As a tool of management, communication is “the central means by which individual activity is coordinated to devise, disseminate, and Pursue organizational goals” (Gardner, Paulsen, Gallois, Callan, & Monaghan, 2001, p. 7). From the scientific management viewpoint, communication is a tool of organizational design to facilitate and operate task completion so that the theorists had emphasis on communication flow from supervisors to subordinates (Shockley-Zalabak, 2006). Likewise, Taylor’s scientific management was operated by a well-defined chain of command and specific division of labor. These two principles were developed based on work standards and measurement of standards. From his point of view, communication can be explained as a tool to increase the efficiency and effectiveness of the chain of command, rules, and regulations

On the other hand, many scholars view communication as a core process of organizing (Jones, Watson, Garner, & Gallois, 2004; Orlikowski & Yates, 1994; Weick, 1987). As the human behavior perspective has been important in the atmosphere to emphasize cooperation, Participation, satisfaction, and interpersonal relationships among workers, communication-related issues have also been recognized for organizing processes. Effective communication was a cornerstone of the human behavior perspective, so theorists emphasized interactive communication among employees to improve mutual trust. They also recognized the importance of both formal and informal communication. This perspective has provided an idea about communication as an organizing process of human interaction and has influenced the theoretical backgrounds of communication theorists. Weick (1987, pp. 97-98), for example, said “Interpersonal communication is the essence of organization because it creates structures that then affect what else gets said and done and by whom… the structures themselves create additional resources for communication such as hierarchical levels, common tasks, exchangeable commodities, and negotiable dependencies.” Orlikowski and Yates (1994, p. 541) also understood communication as “an essential elements in the ongoing organizing process through which social structures are produced, reproduced and changed.” As an organizing process, communication is not just a tool of management but a critical element to affect management.

Empirical evidence shows that communication breakdown was the greatest barrier to cooperate excellence. Inefficient communication in any organization (school) is symptomatic of a faulty cooperate chain. Effective communication promotes good working relationship between the management and the organizational workers. It also enhances good rapour between the superior and subordinates and everybody working in a particular organization. It must be noted that organizational efficiency depends on the effective communication patterns adopted by the organization.

Performance as noted by Drunker (1984) does not mean success every time       but rather batting average. It must have a room for mistake and even failures. But when an individual successfully meet performance expectation set for him, he is usually rewarded.

Job performance is the ability and action of the teachers to discharge the duties officially assigned to him/her and learning setting. According to Obadara (2006) there are some criterions that are expected of teachers in their job performance which are as follows;

  • Maintain positive rapport with students;
  • Recognitions differences in students capacities, interests and adjust instructions accordingly;
  • Guide and counsels students appropriately;
  • Take extra time for students;
  • Positive representative of the school to the community;
  • Prepares and uses a variety of instructional material; and so on.

Statement of the Problem

This study therefore investigated the relationship between effective communication and secondary school teachers’ job performance with the view of making recommendation for improving teachers’ performance.

 

 

Research Hypothesis

The study will be testing following hypothesis;

H01 There is no significant relationship between effective communication and teachers’ job performance.

H02 There is no significant relationship between upward communication and teachers’ job performance.

H03   There is no significant relationship between crosswise communication and teachers’ job performance.

Purpose of the Study

The purpose of the was to examine the Impact of effective communication teachers ’job performance in Ikere Local Government of Ekiti State Area.

Significance of the Study

          The study will help to promote good working relationship within the school since communication is a tool for achieving both interpersonal and intrapersonal relationship in an organization.

The finding of this study will educate the school authorities on the need to ensure good communication system as a veritable for school management.

The research will also serve as a guide for proper school coordination and will enlightened the school management on how to ensure efficiency within the school.

Lastly, the study will serve as a model for students who may wish to do research on communication.

Scope of the Study

This study covered some selected public secondary schools in Ikere local Government Area of Ekiti State.

Limitations of the Study

This research study was limited to public secondary school in Ikere Local Government of Ekiti State due to time and financial constraints involved handling larger sample.

Definition of Terms

For the purpose of clarity, some terms in this study will be defined;

  1. Communication: Can be a channel to flow information, resources, and even policies.
  2. Communication Patterns: This is a flow of communication in an organization or schools.
  3. Upward Communication: This is a communication that emanates from the subordinate to the superior. (Students to Teachers)
  4. Downward Communication: This is a communication that emanates from the superior to subordinates. (Teacher to Student).
  5. Crosswise Communication: This is the communication that takes place among people of the same category. Teacher to Teacher and Student to Student

  

 

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